This preparation guide helps you prepare for the Customer Check assessment. It provides guidance on how best to approach the test, allowing you to give your best possible performance.
Employers often use aptitude tests as part of their procedures for the selection and development of staff. Research has shown that they are powerful predictors of performance at work.
You need to select any words that have spelling or grammar mistakes. Be careful of selecting words that do not have mistakes as this will count against your score.
The example below shows a message from a customer that has five words with mistakes selected. When a word is selected the text will change colour. If you wish to unselect a word, select the word again and the text colour will change back.
You will have a time limit of 30 seconds to check each message and select all the mistakes you can find.
It is likely to take you approximately 10 minutes to complete the assessment.
Once you start the assessment please do not use the “Back” button in your browser or on your mouse as this will exit the assessment.
If you have any special requirements or foresee any difficulty in completing the assessment, it is important that you make these known as soon as possible.
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